This document applies automatically to all of MEHRA MEDIA HOSTING clients upon
subscription to any of the services provided including subscription through a
third-party or any commercial partner. By subscribing to MEHRA MEDIA HOSTING's
services, you accept the policies listed in this document & accept to respect
Subscriber acknowledges that the service provided is of such a nature that
service can be interrupted for many reasons other than the negligence of the
Company and that damages resulting from any interruption of service are
difficult to ascertain. Therefore, Subscriber agrees that the Company shall not
be liable for any damages arising from such causes beyond the direct and
exclusive control of the Company. Subscriber further acknowledges that the
Company's liability for its own negligence may not, in any event, exceed an
amount equivalent to charges payable by Subscriber for services during the
period damages may have occurred. In no event shall the Company be liable for
any special or consequential damages, loss or injury.
The parties recognize that money damages may not be an adequate remedy for any
breach or threatened breach of any obligation hereunder, by Subscriber. The
parties therefore agree that in addition to any other remedies available
hereunder, by law or otherwise, MEHRA MEDIA HOSTING shall be entitled to an
injunction or other equitable relief against any such continued breach by
Subscriber of such obligations. In any action proceeding brought by MEHRA MEDIA
HOSTING on account of such breach by Subscriber, Subscriber agrees not to
require that MEHRA MEDIA HOSTING post a bond or prove that money damages are
not an adequate remedy.
Subscriber agrees that MEHRA MEDIA HOSTING will not be liable to customer for
lost profits, lost opportunities or lost data, or any incidental, indirect,
special, consequential or punitive damages under any circumstances whatsoever,
even if customer has been advised of the possibility of such damages.
In no event shall the aggregate amount of any damages payable to subscriber
from MEHRA MEDIA HOSTING for all claims arising from the breach of this
agreement) exceed the amounts paid by customer to MEHRA MEDIA HOSTING under
A web hosting service is a type of Internet service that offers individuals and
organizations the opportunity to host their own websites, and to store
information, images, video, or other content accessible via the World Wide Web.
A Storage Service Provider (SSP) is a company that provides computer storage
space and related management services. MEHRA MEDIA HOSTING offers only web
MEHRA MEDIA HOSTING agrees to provide services described in the service
order(s) signed by the parties to the customer subject in the following Terms of
Service. Use of MEHRA MEDIA HOSTING services constitutes acceptance and
agreement to these Terms of Service and all attachments. MEHRA MEDIA HOSTING
will make all reasonable efforts to provide a quality service to the Customer.
MEHRA MEDIA HOSTING will provide to the Customer: Internet connectivity, IP
addresses & Internet traffic services (collectively, the "Bandwidth services")
as specified in the Service Order.
Shared & Reseller web hosting
The customer agrees to use bandwidth as described in the Acceptable Usage
Policy. Customers are allowed to transfer the number of gigabytes specified
during signup and may utilize no more than ten percent of their monthly transfer
allocation during a single 24 hour period. Additional transfer will be billed at
$1.50 per gigabyte.
Dedicated & VPS services
The Customer agrees to use bandwidth as described in the Acceptable Usage Policy
and agrees that bandwidth shall not exceed the number of gigabytes per month for
the Services ordered by the Customer on the Service Order Form and that number
of gigabytes is the sum of the incoming and outgoing data transfer for a period
of 1 month. MEHRA MEDIA HOSTING will monitor the Customer's bandwidth usage and
shall have the right to take corrective action if the Customer's bandwidth usage
exceeds the Agreed Usage. Such corrective action may include the assessment of
additional charges based on the per gigabyte price stated on the Service Order.
Any IP Addresses allocated to the Customer by MEHRA MEDIA HOSTING must be
maintained by the Customer in an efficient manner as deemed by ARIN and utilized
at 80% within 30 days of assignment by MEHRA MEDIA HOSTING to the Customer.
Failure to comply with this Section may result in the revocation of IP Addresses
by MEHRA MEDIA HOSTING after five days notice to the Customer. MEHRA MEDIA
HOSTING shall maintain and control ownership of all Internet Protocol numbers
and addresses that may be assigned to the Customer by MEHRA MEDIA HOSTING.
MEHRA MEDIA HOSTING reserves the right to change or remove any and all such
Internet Protocol numbers and addresses, in its sole and absolute discretion.
The Customer can obtain up to 8 IP addresses for free. All IP requests must be
fully justified. Personal shared web hosting clients can not obtain a unique IP
Service interrupted for a suspended account is subject to a $25 unsuspend
charge. If you desire to cancel your account, please follow the proper procedure
to do this as outlined in this TOS.
Upon request by the Customer, MEHRA MEDIA HOSTING may at its option, provide
the Customer with technical and non-technical support, such as equipment
reboots, troubleshooting, DNS and other support, in connection with the
Customer's use of the Customer Space and Bandwidth Services. The Customer agrees
to pay the hourly rate of 80$ USD for those other services.
Installation, removal, replacement, maintenance
and access to equipment
MEHRA MEDIA HOSTING is the owner of the equipment used by the customer and
grants a licence to use this equipment. The Customer has no rights on the
equipment. Physical access to the equipment by the Customer is strictly
Service will be interrupted on past due accounts after a 7 days notification.
Service interrupted for nonpayment is subject to a $25 reconnect charge. If you
desire to cancel your account, please follow the proper procedure to do this as
outlined in this TOS.
Upon 30 days or greater written notice prior to the end of the initial
commitment, MEHRA MEDIA HOSTING may change any fees payable under this
Term and termination
The term of this Agreement shall begin upon the date the server is installed and
made available to the customer and shall be for the prepaid period stated in the
Service downgrades and upgrades
Service downgrades (for instance, when changing to a hosting package that offers
fewer options) will take effect at the account's anniversary date only (an
account anniversary date corresponds to the day of the month at which an account
was opened. For instance, if an account was opened on September 8, this account
may be modified on the 8 of each month). Service upgrades, however, may take
effect at any time.
We have a very simple refund policy. If you cancel your account within 30 days,
you will be provided with a full refund excluding setup & domain registration
Upon account activation, MEHRA MEDIA HOSTING reserves space, equipment and
resources for the customer's needs. The Customer must pay its account even if he
is not making any use of it.
MEHRA MEDIA HOSTING will make all possible efforts to provide a backup
mechanism and keep complete backup copies of all shared hosting solutions.
However, the customer must keep a personal backup copy of its software, sites,
databases and all hosted content. MEHRA MEDIA HOSTING should not be held
responsible of any loss of data or data corruption.
Responsibility of Content
The customer is solely responsible for the content stored on and served by his
shared web hosting account or reseller web hosting account or dedicated server.